With any purchase from Keydent.net website/app, customer unconditionally agrees to the terms and conditions mentioned below even if you have read them or not. Please read this agreement carefully before proceeding, as customer is bound to these conditions for accessing, browsing or purchase. If you (customer) do not agree and accept any of the terms, conditions and policies unconditionally, do not use this platform. According to new medical device rules (MDR) it is mandatory to buy from registered suppliers like Keydent Est and not for resale. Keydent Est. will assume that the provided details are correct and will not be responsible for any false information provided by the customer.

These Terms of Use govern all the products offered on the platform of Keydent.net website/app.

  1. You acknowledge and undertake that you are wholly responsible for your decision to buy any product/products after your own analysis, judgement and thereafter transaction done by you on this website. Keydent.net website/app takes no responsibility of the usage, implementation and result/outcome of the products. It is entirely buyer’s/user’s responsibility to choose and decide the right product.
  2. Keydent.net website/app reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without any prior notice and with absolute discretion.
  3. In case of any violation of the terms and conditions, Keydent.net website/app reserves the right to refuse further use of services or even terminate account/Order without any prior notice.
  4. Entitlement to the goods remains that of Keydent.net website/app until you have paid for them. Order will deliver to you once the goods are paid in full and all payments have been cleared by a relevant banking process.
  5. Keydent.net website/app reserves the right to not allow any changes to the order after the order has been accepted/ placed. (Changed order under special conditions and upon personal contact)
  6. Keydent.net website/app will not be responsible for any transactions done by mistake due to any internet issue at customer’s end.
  7. All reasonable attempts will be made to ensure that all the information given on this website is accurate, but offers no liability or assurance of genuineness of the information. Keydent.net website/app will not be responsible for any errors or incomplete information of products on its website.
  8. Keydent.net website/app assumes that you are a dental clinician or someone who is using it on his/her behalf. Any accidental/intentional order placed by someone else is solely the responsibility of the account owner.
  9. Customer is solely responsible for the account information like username and password and you hereby undertake the responsibility of any action taking place in your account.
  10. You acknowledge and agree that any information provided by you is only yours and does not infringe the confidentiality of a third party/person in any way.
  11. If you are making a purchase on someone else’s behalf, you agree and bound the account holder to all the terms and conditions of Keydent.net website/app.
  12. In case of any knowledge or belief that your information has been breached in any way, you must contact Keydent.net website/app at info@keydent.net
  13. If any issue is suspected as per the confidentiality of your account, you might be asked to change your password or re-register with no liability of Keydent.net website/app.
  14. The pictures of all products at Keydent.net website/app are merely indicated for information and may vary from the actual product. Product packaging also might vary or change from time to time
  15. Keydent.net website/app strives to provide accurate product and pricing information; however, errors may occur.
  16. Keydent.net website/app reserves all rights to change/alter prices of any product and suspend/cancel orders at any point of time unless it has been received by the customer.
  17. No changes can be made to the order once the order has been dispatched from our warehouse. However, if you still require to contact us then drop us an email at slaes@keydent.net. Our dedicated team aims to contact you within 24 hours. If ordered by mistake, you can still return the items by simply contacting our sales enquiry.
  18. Our aim is to meet the delivery times but during busy periods like promotional sale, festive occasions, tech updates, extreme weather conditions, weekend closed may delay the delivery and it may take a little longer time than mentioned. Keydent.net website/app will not be responsible for any such delays; however, we always work hard to keep these temporary changes to a minimum. For any queries related to delays you may contact us by dropping an email at Sales@keydent.net
  1. In case of cancellation of the paid order, the paid amount will be reversed to the account information provided at the time of purchase and keydent.net website/app will not be responsible for any accurate time duration taken in the transfer. Transfer is solely due as per the time taken by the bank.
  2. If any product is found unavailable after receiving the order, customer will be notified of the order cancellation via email and payment will be refunded to the same account of the account holder from which payment was made. Keydent.net website/app shall not be liable to any damages in such event/events owing to cancellation of the order or delay in delivery.
  3. If you use the Keydent.net website/app, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password.
  4.  We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, this cannot be guaranteed due to nature of the Internet. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new features or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
  5. Any content of this website must not be copied, reproduced, sold/resold or duplicated for any commercial activity without prior is not acceptable and legal action will be taken against his/her.
  6. You must not use this website for any fraudulent/unlawful activity whatsoever.
  7. Any dispute will be subjected to Saudi Arabia Law.